1. Introduction
The National Pilot Car Association ("NPCA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nationalpca.org or use our membership services.
2. Information We Collect
Personal Information
When you register for membership or use our services, we may collect:
- Name and contact information (email, phone, address)
- Professional information (company name, years of experience, states of operation)
- Vehicle information (type, equipment)
- Payment information (processed securely through Stripe)
- Account credentials
Automatically Collected Information
When you visit our website, we automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and time spent on site
- Referring website information
3. How We Use Your Information
We use your information to:
- Provide and maintain our membership services
- Process membership payments and renewals
- Send important updates about your membership
- Provide access to member resources (regulations, truck stops directory, etc.)
- Generate digital credentials for verified members
- Display your profile in the member directory (with your consent)
- Respond to inquiries and support requests
- Improve our website and services
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us operate our platform (payment processors, email services, hosting providers)
- Member Directory: If you opt in, your professional information may be visible to other NPCA members
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure storage with access controls
- Regular security assessments
- Payment processing through PCI-compliant providers
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Control your member directory visibility
- Download a copy of your data
To exercise these rights, please contact us at privacy@nationalpca.org.
7. Cookies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use our site
- Improve site performance
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
8. Third-Party Services
Our website uses the following third-party services:
- Stripe: Payment processing
- Vercel: Website hosting
- MongoDB Atlas: Database services
- Resend: Email delivery
Each service has its own privacy policy governing the use of your information.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us: